The Art of Good Service
Certain jobs, which might appear easy to do, often require skill to master and patience to execute. Waiting is definitely one of them. Someone in the hospitality sector once told me that what sets hotels in the same category apart is neither the décor nor the establishment, but the standard of service the place offers – and I realised just how right this person was when I got to spend a weekend at the Intercontinental Hotel in St Julian’s. There is something incredibly inspiring in the fact that a hotel…read more